Refund & Cancellation Policy

Last updated: 10/11/2025

1. Service Refunds

• Refunds are allowed only in cases of duplicate payment, service failure, or non-delivery of digital services.
• Subscription plans are generally non-refundable once activated.
• Subscription validity will be as per the plan selected at the time of purchase.

2. Cancellation

• Customers may cancel subscription renewals from their dashboard at any time.
• Vendors may cancel their registration by submitting a written request to our support team.

3. Timelines

Approved refunds will be processed within 7–10 working days. Refunds will be credited using the original payment method wherever possible.

For questions regarding refunds or cancellations, contact us at info@nexusindiaonline.com.